Privacy Policy

StatCoach ("we", "our", or "us") operates the website statcoach.net and related services (the "Platform"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Platform.

By using StatCoach, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our Platform.

2.1 Account Information

• Name and username
• Email address
• Profile picture (from OAuth providers)
• Discord user ID and username (if connected)
• Google account identifier (if connected)

2.2 Gaming Data

With your explicit consent, we collect gaming performance data through the Riot Games API, including:

• Summoner name and rank
• Match history and statistics
• Champion performance data

This data is used solely to provide coaching analytics and is never sold to third parties.

2.3 Payment Information

Payment processing is handled by Stripe. We do not store your full credit card details on our servers. We only receive a tokenized reference from Stripe.

2.4 Usage Data

• IP address and browser type
• Pages visited and time spent
• Referring URLs

• To provide and maintain the Platform
• To verify coach credentials through gaming rank data
• To process payments for coaching sessions
• To send transactional emails (account confirmations, booking notifications)
• To improve our services through aggregate analytics
• To comply with legal obligations
• To detect and prevent fraud or abuse

We use the following third-party services that may process your data:

We implement industry-standard security measures to protect your data:

• All data transmitted over HTTPS/TLS encryption
• API keys stored encrypted at rest (AES-256)
• Access tokens stored securely and never exposed to the frontend
• Regular automated database backups
• Firewall and intrusion detection systems
• DDoS protection via Cloudflare Pro

While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us at support@statcoach.net.

Gaming data fetched from the Riot Games API is cached temporarily and not permanently stored without your consent.

If you are located in the European Economic Area, you have the right to:

• Access — Request a copy of your personal data
• Rectification — Correct inaccurate data
• Erasure — Request deletion of your data
• Portability — Receive your data in a structured format
• Objection — Object to processing of your data

To exercise these rights, contact us at support@statcoach.net.

We use essential cookies for authentication and session management. No tracking or advertising cookies are used without your consent.

StatCoach is not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a prominent notice on our Platform. Continued use of the Platform after changes constitutes acceptance.

For privacy-related questions or requests: